12 Articles
- What are our rates/prices? When it comes to pricing, we like to keep it simple and work off a credit-based model. For example, 1 Bottle Shot = 1 Shine Credit. The... Updated: February 14, 2019
- What are Shine Credits? Shine Credits are basically an internal currency at Outshinery. You can use them to redeem every type of imagery we offer, including... Updated: September 26, 2018
- Why does Outshinery use Shine Credits? Great question! We want to give you maximum flexibility and control over your budget. Say one of your products recently won an award and... Updated: September 26, 2018
- Do you offer quantity discounts? Absolutely! We offer annual Subscriptions of 25, 50, or 100 Shine Credits, or an À-la-Carte service. Keep in mind — the more Shine... Updated: September 26, 2018
- Do Shine Credits expire? This depends on what you ordered: If you purchased an annual Subscription, your Shine Credits will expire after one full year after your... Updated: February 14, 2019
- Can I use my Shine Credits on different brands? Absolutely! If your company owns several brands, you can share your Shine credits amongst them. Note: This is where we see many of our... Updated: September 26, 2018
- Do you offer a discount for vintage updates? Oh, the case of the vintage update! We get it: There is nothing worse than having the wrong year in your imagery when you’re trying to... Updated: September 26, 2018
- How can I check to see how many Shine Credits I have left? Simply log into your account with the username and password you created when you placed your first order with us. Your online profile... Updated: September 26, 2018
- Is it possible to pay by check? Sorry, nope. We offer several convenient ways to pay, but check isn’t one of them. You can pay online via credit card, and direct... Updated: September 26, 2018
- You guys are in Canada, so do you bill in Canadian dollars (CAD)? While we’re an incorporated Canadian company, the majority of our clientele is international, therefore we bill our clients in US... Updated: September 26, 2018
- I only have a few products right now, but plan on releasing more. Can I purchase extra Shine Credits Absolutely! If you know you’re going to need imagery for more products within the coming year, we encourage you to place a larger order.... Updated: September 26, 2018
- Do you have a 10 pack? We do not have a 10-pack. We suggest purchasing two 5-packs. Updated: January 09, 2019
